Blog - Month: May 2017

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Month: May 2017

How to turn CRM Use Into a Habit

How to turn CRM Use Into a Habit

Posted By Admin
May 09, 2017 Category: CRM

Putting your CRM to use for you and your business is the most important aspect to adoption. Of course, it’s usually the most difficult step in the process. The sad fact is that up to 60% of all CRM adoptions fail. The #1 reason normally cited is a failure to actively use the software after subscription. Using your CRM daily is critical. It’s similar to buying a membership at your local fitness facility. It’s one thing to buy the membership but another thing altogether to follow through on getting to the gym every day. Buying the membership doesn’t get you into shape. Using the membership gets you fit. Installing your CRM takes you through the same process. You've subscribed...now it’s time to gain the benefits. Here are 4 helpful tips to ensure you’re experiencing effective results from your CRM software. 1. Get Clear on CRM Benefits When you’re used to handling customers the way you’ve done it in the past, it’s easy to forget why you subscribed to your customer relationship management software. You shopped around, and subscribed to the CRM and the payment is done one day and the next day you’re swamped with regular business activities. You subscribed to the software because you were convinced of the benefits and how they would improve your business results. There are many benefits to CRM but here are three important ones: Better communication with prospects and customers Everyday task

What are the benefits of using a CRM?

What are the benefits of using a CRM

Posted By Admin
May 02, 2017 Category: CRM

Have you thought about using customer relationship management (CRM) software for your business but are still wondering if the benefit outweighs the cost and understanding? When you want to know more about the preferences and buying habits of your customers, then we think you're going to enjoy learning about how using the right CRM accomplishes this for you. Improved Customer Experiences and Relationships CRM helps you deliver the experience your customers want. They want to feel as though you know and understand them. They don't like to wait and they don't want to get transferred to "the next person" who can finally figure out their issue. Using CRM, you'll gain a better ability to quickly figure out what each customer's needs are and how you can best go about helping them. Their profile helps you identify the products and services you should recommend in addition to what they've already purchased. Your staff will have a better grasp on who each customer is and how to best serve them next. Improve Your Marketing Marketing in today's environment requires a more focused effort to individualize your marketing messages. The more you can understand each prospect's individual needs, the better you can "speak" to them as you attempt to close business. CRM software helps you group each prospect so that your marketing becomes more precise. Want to save time and money in your advertising efforts? This will do it for you. Plus if yo

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