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Email Marketing: The Basics

By TouchConvert
December 26, 2017 Category: Email Marketing

Its no secret that email campaigns are a great way to convert readers into customers. Just think of the possibilities! You can deliver important messages, details about new products and industry solutions right to your target audiences inbox. But creating email content is just half of the battle. The important part is coming up with your email marketing strategy. After all, you dont want to waste good content by setting it up to disappear in your readers spam boxes. To get the most out of your campaign, here are some email marketing basics you should implement before hitting send: 1. Segment Your Email List Lists are a great way to organize your email campaigns, but many companies make the mistake of focusing on only email content rather than their audience when segmenting their lists. As most marketing gurus know, its not just about the message but more importantly, your audience. While the content may be similar, you will have to make adjustments based on who is reading the email

Why You Need a Monthly Newsletter

By TouchConvert
December 19, 2017 Category: Email Marketing, Newsletter

Email marketing is a valuable tool for any marketing campaign. In fact, for the last ten years in a row email marketing has generated the highest ROI for marketers. For every $1 spent, email marketing generates $38 in ROI. With email marketing, you can keep in contact with current customers and build your reputation with potential customers. But with 69% of users unsubscribing because theyve received too many emails and 32% of users unsubscribing due to un-targeted messaging, it can be hard to know how many emails is the right amount. When marketers were asked how often they should send emails, 35% said two to three emails per month (Direct Marketing Associations National Client Email report), whereas, customers say they would prefer a promotional email at least once per month (Marketing Sherpa). Really take the time to consider your industry and your target audience. The number of emails you send just depends on your market. If were following along with Marketing Sherpas survey, we

Optimizing Your Website for Lead Generation

By TouchConvert
December 12, 2017 Category: Lead Generation

If your business has a website, then you could be sitting on a lead generation gold mine. Using your web content, you can generate awareness for your product or services while persuading interested readers to share their contact information with you. Yes, that may sound a bit unbelievable, but it can happen. All it takes is a little tweaking to optimize your website content for lead generation. Long gone are the days of bragging about what your capabilities are, now visitors seek your solutions, success stories, and really tapping into their needs. An emotional component is necessary for users to feel compelled to share their personal information with you. Once your visitors feel compelled to share their contact information with you they can drop directly into your CRM, making it easy for you to follow up and convert your readers into actual customers. But how to do you get to that point? Here are a few tips on how to optimize your website for lead generation: 1. Focus on Content

Don't Forget to Follow Up With Sales Leads

By TouchConvert
November 21, 2017 Category: CRM

Getting leads is an exciting part of the sales process. Youve networked, found some interested parties and now have a potential new client. Whats not to like? Dont start counting your commission just yet - the art of sales is in the follow-up. If youre in sales, its possible you have a stack of business cards on your desk gathering dust left wondering what am I to do with all of these potential sales leads?With a solid CRM in place, youll be able to easily follow up with leads while theyre still hot, and start to see an increase in your conversion rate. Once your lead is obtained, knowing the next steps are crucial in the sales process. Very few sales are made within the first contact, so it pays to have a follow-up plan in place. Not sure where to start? An example of a sales follow up schedule could be: Day One: You obtain a lead through a cold call/ lead generation/ inquiry / free trial. Immediately After Your First Contact: Send email or text thanking the customer for their time

How to Run a Great Social Media Campaign this Holiday Season

By TouchConvert
November 09, 2017 Category: Social Media

The holiday season is a wonderful time. But for marketers and those trying to run businesses, it can also be an insane time. Sales rocket (hopefully), and more users than ever are at your fingertips. Its important to capitalize on the holiday season, and one of the best ways to do that is through a strong social media campaign. Here are a few tips to make sure that your social media campaign is successful and exciting! Prepare As anyone in customer service or retail can tell you, preparation is key to success during the holiday season. Whether youre in a B2C company or a B2B, marketing your product requires preparation ahead of time. Here are the two main things you need to take into consideration when preparing for a holiday social media campaign: 1. For the Holiday Rush: When you start up a social media campaign during the holidays, be ready for an influx of orders, questions and comments. One way to cut down on the number of messages and emails you get is to constantly link to

Don't Wait Until Last Minute - 4 Holiday Email Marketing Tips

By TouchConvert
November 02, 2017 Category: Email Marketing

Autumn is winding down, which means, its the perfect time to start thinking about your holiday email marketing campaign. Even if it seems too early, trust us - it never is. Unlike gift shopping, holiday email campaigns shouldnt wait until the last minute. If you rush to put something together, itll show. And you may risk overlooking some subscribers or elements that could impact your results. If youre experiencing holiday writers block, dont worry - here are some holiday email marketing tips to inspire you. 1. Use What Works It may be tempting to write off your marketing campaigns from yesteryear, but dont be so quick to discard them. The strategies that worked before could easily work again. And as an established company, you have an advantage over newer businesses - data. You have ideal marketing information at your disposal. Go back and look at your very own campaigns and evaluate the successful ones to duplicate the same results. Just be sure to make some tweaks so that the information

What is the Optimal Time to Send Email

By TouchConvert
October 24, 2017 Category: Email Marketing

Automating an email campaign saves time and ensures delivery even if you are away from your computer. But what is the optimal time to send an email? Unfortunately, there is no magic hour that entices recipients to read incoming mail. While programs exist to automate this decision, you should know the factors used to calculate the best send time. Reader engagement, email volume filling recipient inboxes and consumer behavior impact send times. Day of the week and time of day raise issues as well. In short, the best time to send an email just depends. When choosing a time to launch your campaign, use concepts familiar to marketers. You must: Know your audience Know your purpose Know your timeline Know Your Audience Every demographic, age cohort and interest area has its idiosyncrasies. Segmenting your email list and running a few test emails allows you to see what gets the best results. This research in knowing your audience offers vital information unique to your consumers. Also,

My Website is Generating Leads. Now What?

By TouchConvert
October 10, 2017 Category: General

Your website is up and running. Your web presence is established. What now? The questions which arise after building your website, direct you to the next steps. What do I do with all of the incoming leads from my new website? When you build your website, you create a web presence. When built correctly, it becomes a form of lead generation. The next step becomes handling the leads. You could do this on your own, but as your lead volume grows, it can become overwhelming. Customer relationship management (CRM) added directly to the back-end of your forms make it easy to follow up with leads and make the sale. As someone fills out a form on your website, they automatically are added in as a lead in the CRM portion of TouchConvert. Strategically automating processes frees time for you to invest in personal lead generation and client nurturing as needed. Are there ways to better understand my leads and customers? The pre-work of lead generation requires marketing know-how, which begins

How to Optimize Your Social Media for Search Engines

By TouchConvert
October 03, 2017 Category: Social Media, Online Marketing

Social media continues to grow in its impact for reaching audiences near and far. For your marketing campaign, this must have tool works only as well as its search engine optimization (SEO). After all, SEO gets you noticed by Google and its cohorts which turns consumers heads in your direction. Creating a reputable social media profile can encourage followers directly, resulting in more people connecting with you and visiting your website, or indirectly by having an extra resource pointing to pages on your site. Why is SEO relevant on social media? Because not all social media platforms work off the same internal search engine. Therefore, each channel may require its own unique touch for optimizing SEO. Keep reading to see how you can boost SEO through social media: Facebook To maximize your search engine exposure on Facebook (FB), the title and description come vitally into play. Your FB page name needs to be clear, the name of your company for example, as this will appear as your

Why You Need Tools for Online Marketing

By TouchConvert
September 19, 2017 Category: Marketing101, Marketing Automation, Marketing,

Online marketing can be daunting for business owners. The ways to promote your business online are infinite, so where do you begin? Should you focus on your blog, your social media accounts or website? These are common questions every business owner asks when faced with the virtual world of online marketing. But dont let that stop you from exploring your options. More businesses are entering the world of online marketing to increase their sales, and for good reason. Online marketing is an effective way to grow your business, especially if youre using the right tools. Here are some reasons ways our TouchConvert features can help enhance your online marketing efforts: Plan Your Marketing Strategy Online marketing puts you in control of your message. You own your web pages and social media accounts. Our individual visitor analytics will put you in the drivers seat, providing important details about clicks on your website. See where your visitors are coming from and what piques their

Web Analytics are Critical in Achieving Business Goals

By Admin
September 05, 2017 Category: Web Analytics, Google, Marketing

Goals. Business goals. You set them. You set efforts in motion to achieve them. But how do you know if you are making progress toward reaching them? Sure, likes and star ratings are easy to count. But unless your goal is popularity, these measures fall short of giving you the information you need to succeed. Web analytics paint a different picture. One with depth to its insight. One which informs every level of your digital marketing efforts. One critical to your online presence. Check it out: Web Analytics Offer Intel on Your Audience The mantra, know your audience, wears thin for many marketers. Yet, ignoring this sage advice leaves your marketing efforts lacking. Google Analytics and the like provide intel on your target consumers including: Visitor engagement Traffic sources Conversion rates Ideal posting times Routes to your site User Behavior Flows With web analytics, a full picture of your audiences online behavior comes into view - much like a Polaroid reveal (with

How to Boost Social Media Success with Email Marketing

By TouchConvert
August 10, 2017 Category: Email Marketing, Social Media

Integrating your marketing strategies for social media and email can lead to easy marketing success. Keep in mind that any social media fan who has shared a personal email address with you is now part of the inner circle of your fans and customers. Ultimately, you want anyone who has subscribed to your email list to be following you on social media. By being more engaging with both your social media fans and your email subscribers and introducing members of one platform to the other, you can create a stronger overall marketing ecosystem. Here are ways that you can integrate your efforts on social media and email for more successful marketing. 1) Merge Your Lists One of the first things that you need to do to effectively merge these communities is to merge your lists. Start by looking at a comma-separated values (CSV) list of your followers. This is a plain text data table that easily uploads to your email marketing platform. Make sure everyone on your email list is a fan or follower

Four Tips for Maintaining Customer Loyalty

By TouchConvert
August 03, 2017 Category: Drip Campaigns, Social Media

Running your own business is great. Its exciting to see if what you offer, whether product or service, is well received by the public. Orders begin rolling in, your schedule begins filling up, the phone is ringing off the hook youre busier than ever and business is booming. But during the excitement of gaining new customers, what happens to your old customers? The real benefit of owning your own business comes from repeat and long term customers. Not only will your regulars provide you with a steady income, their love for your service or product will also be shared with the people your customers know, helping your business grow. So, how do you go about keeping that customer loyalty while keeping the flow of new customers? Good Service is Key The first impression that you leave a person sets the tone for how they will see you forever. You should always make your customers aware that you respect and care about them. It should go without saying, but being polite, attentive, courteous

8 Best Practices for Email Marketing

By Admin
July 25, 2017 Category: Email Marketing, Email Campaigns, Drip Marketing

Email marketing may not be as flashy and fancy as the latest tools of the trade, but running a successful email campaign will still help you generate more leads and convert readers into customers. Its a no-brainer with return on investment (ROI) being so high since there is little-to-no cost with email campaigns. When implementing any marketing tactic, it is important to review what works. Here are eight best practices for email marketing campaigns to help you convert your audience: 1. Include incentives Incentives included in a subject line will increase your open rate by as much as half. For example, offer a specific amount of free shipping or a gift with a demonstration can help lure customers to click and convert. 2.Target your audience Make sure that you create different lists for different purposes. You can have a general list, but also include mailings specific to the reader based on the sales funnels you have established. 3.Make Customer Lists Create separated customer

How to turn CRM Use Into a Habit

By Admin
May 09, 2017 Category: CRM

Putting your CRM to use for you and your business is the most important aspect to adoption. Of course, its usually the most difficult step in the process. The sad fact is that up to 60% of all CRM adoptions fail. The #1 reason normally cited is a failure to actively use the software after subscription. Using your CRM daily is critical. Its similar to buying a membership at your local fitness facility. Its one thing to buy the membership but another thing altogether to follow through on getting to the gym every day. Buying the membership doesnt get you into shape. Using the membership gets you fit. Installing your CRM takes you through the same process. Youve subscribed...now its time to gain the benefits. Here are 4 helpful tips to ensure youre experiencing effective results from your CRM software. 1. Get Clear on CRM Benefits When youre used to handling customers the way youve done it in the past, its easy to forget why you subscribed to your customer relationship management software.

What are the benefits of using a CRM?

By Admin
May 02, 2017 Category: CRM

Have you thought about using customer relationship management (CRM) software for your business but are still wondering if the benefit outweighs the cost and understanding? When you want to know more about the preferences and buying habits of your customers, then we think youre going to enjoy learning about how using the right CRM accomplishes this for you. Improved Customer Experiences and Relationships CRM helps you deliver the experience your customers want. They want to feel as though you know and understand them. They dont like to wait and they dont want to get transferred to the next person who can finally figure out their issue. Using CRM, youll gain a better ability to quickly figure out what each customers needs are and how you can best go about helping them. Their profile helps you identify the products and services you should recommend in addition to what theyve already purchased. Your staff will have a better grasp on who each customer is and how to best serve them next. Improve

The Benefits of Using Drip Campaigns for Customer Education

By Admin
April 04, 2017 Category: Marketing, Drip Marketing, Drip Campaigns, Email Marketing

Business owners know that one of the most difficult parts of marketing is keeping customers engaged with your product or service. With so many marketing channels open - through social media, online marketing, email, and a plethora of other options - people are getting hit with advertisements from all sides, which can sometimes make them hard to reach. You want to be that business that cuts through the noise and stands out from the crowd - and one way to do this, at least in the minds of your customers, is by drip marketing. This concept is simple: it involves sending out a series of marketing emails automatically and on a schedule, in a way that is targeted toward getting customers involved in learning about what your business has to offer. Educating your customers helps them feel more personally invested in your business, which leads them not only to buy but also to keep buying over time. To this end, drip marketing can be an incredibly useful tool that gets people engaged while also

Reducing Hiring Costs With CRM and Marketing Automation Software

By Admin
March 14, 2017 Category: CRM, Markeing Automation

No matter the current size of your business, you want to see it grow. As your small business becomes a midsize company and eventually a larger enterprise, you will need to bring in new people and hire a larger staff. This has always been the conventional way of viewing business growth, but the benefits offered by an automated CRM (customer relationship management) system like TouchConvert could provide your business the opportunity to grow while also saving on hiring costs. Effective CRM and marketing automation software is designed to automatically do the job of several employees, thus allowing business owners to keep hiring costs down and increase productivity at the same time. A properly implemented CRM system can help your business save on hiring costs in several departments, most notably marketing, sales, support and human resources. Marketing The main goal of CRM and marketing automation software is to help your company bring in new customers, while taking much of the work out

Improve Your Email Marketing Open Rates Today By Using A Personal Tone

By Admin
January 31, 2017 Category: Email Campaigns, Drip Campaigns

Email and drip campaigns can help your business thrive. Imagine a customer receives your email marketing campaign and instantly theyre intrigued to purchase your product or services. A great way to accomplish this feat is to use a personal tone when writing them. This strategy is far more effective than sending emails that read like newsletters or appear to be spam that the recipient may just put in the trash. Take a look at all the ways using a personal tone in your email and drip campaigns will improve your open rate: The tone of your email The tone of your email is important. If you want the reader of the email to act on it, you want to send a message that seems like you are talking to the reader. There is a bit of an art to this method, as there is a fine line between having a personal tone and being unprofessional. Avoid using slang or foul language, but present the information as if you were telling it to a close friend. Avoid using corporate speak and instead use everyday

Four Ways Using a CRM Can Increase Sales for Your Business

By Admin
December 07, 2016 Category: CRM

If you run a small business, you undoubtedly want to increase your sales as much as possible. Using a Customer Relationship Management (CRM) tool can help you with this goal. When you use a CRM effectively, you can watch your sales skyrocket. Take a look at the different ways using CRM can help you increase sales for your business. Share information with your sales team Your business will run smoother when everyone is on the same page. Using CRM allows you to share information with your sales team so everyone is always up-to-date on everything that is going on with your business. CRM tools allow you to coordinate your activities so work tasks do not get duplicated by multiple employees, which can result in a lot of wasted time. Keeping everyone organized and streamlined creates time for your sales staff to work on closing deals. Share sales materials easily Your business will run more smoothly when your entire sales force works together. Using a CRM will allow your staff to share sales

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